JINGL supports Local Number Portability for Australian Local Numbers
JINGL can provide Porting of PSTN and ISDN Numbers from Telstra, Optus and some other VoIP Service Providers across Australia in every Call Collection Area and in every Standard Zone Unit.
This means you won't need to lose the public recognition that your existing phone numbers have through your advertising – and also benefits the call savings that JINGL delivers. As well as reducing your line rental at the same time.
We will help you in the whole of this process, end to end, and make sure that your business experiences seamless transition.
Required Information If you want to port your number, then we require the following:
  1. You read and understand the Local Number Portability Agreement: click here to view.
  2. Fill and submit a Porting Authority Form. You can download this from here.
  3. Supply the front page of a recent bill showing your account number and address.
Trying to Port a number that has an active internet connection (eg - ADSL) will result in loss of your Internet Connection. It is best to remove ADSL from this number, wait 2 business days and then submit the port as a simple port.
Number Porting Types Port types are actually defined by the carrier who is currently operating the number. When a port submission is sent to us we can determine what type of port the number is.
The most common type is a Simple Port also known as a Category A port. If the simple port fails for any reason it will become a Complex Port also known as a Category C port.
Simple Port (Category A) If your number has other additional services on the line then your port will become a complex port and will attract additional costs. The list below is an example of some features that are known to cause a simple port to be rejected and become complex.
  1. Line/Rotary Hunt
  2. Centrex Based Numbers
  3. Fax Stream Services
  4. Onramp Services
  5. ADSL/SSS Services
Single PSTN phone numbers can be ported at a cost of $35, with an ongoing rental charge of $4.95/month.
This process can take between 1 and 3 weeks for porting to be completed.

Blocks of 100 phone numbers can be ported at a cost of $350, with an ongoing rental charge of $79.95/month.
This process can take between 3 and 6 weeks for porting to be completed.
To avoid incurring additional fees on your number port, once a porting request is submitted it is imperative that you do not make any changes to the numbers that are being ported. If you do this is likely to cause your number to be rejected and will attract additional fees.
Complex Port (Category C)Complex ports are used when a number typically has one or more of the following, but is not limited to:
  1. Onramp, ISDN Services
  2. Line/Rotary Hunt
  3. Fax Stream
  4. 100 Number blocks
  5. ADSL/SSS Services
Please talk to one of our friendly support staff to discuss options with a complex port.
1300 / 1800 Numbers 1300 / 1800 phone numbers porting charges are passthrough from Industry Number Management Services Ltd (INMS), with an ongoing rental charge of $14.95/month.
You can view the porting charges at INMS website www.inms.com.au
This process can take between 1 and 3 weeks for porting to be completed.
  1. You read and understand the Local Number Portability Agreement: click here to view.
  2. Fill and submit a 13-1300-1800 Porting Authority Form. You can download this from here.
  3. Fill and submit a 13-1300-1800 complex routing attachment form. You can download this from here.
  4. Fill and submit a 13-1300-1800 service order form. You can download this from here.
  5. Supply the front page of a recent bill showing your account number and address.
Enquire About Number PortabilityPorting your number to JINGL is simple and easy. We will help you all throughout this process.
Feel free to contact JINGL support on 1300 0 54645 or write us an email – support@jingl.com.au