JINGL supports Local Number Portability for Australian Local Numbers
JINGL can provide Porting of PSTN and ISDN Numbers from Telstra, Optus and some other VoIP Service Providers across Australia in every Call Collection Area and in every Standard Zone Unit.
This means you won't need to lose the public recognition that your existing phone numbers have through your advertising – and also benefits the call savings that JINGL delivers. As well as reducing your line rental at the same time.
We will help you in the whole of this process, end to end, and make sure that your business experiences seamless transition.
Required Information
If you want to port your number, then we require the following:
- You read and understand the Local Number Portability Agreement: click here to view
- Fill and submit a Porting Authority Form. You can download this from here.
- Supply a recent bill showing your account number and address
Number Porting Types
Port types are actually defined by the carrier who is currently operating the number. When a port submission is sent to us we can determine what type of port the number is.
The most common type is a Simple Port also known as a Category A port. If the simple port fails for any reason it will become a Complex Port also known as a Category C port.
Any port containing multiple numbers in same port order is also treated as a complex port.
Simple Port (Category A)
If your number has other additional services on the line then your port will become a complex port and will attract additional costs. The list below is an example of some features that are known to cause a simple port to be rejected and become complex.
- Line/Rotary Hunt
- Centrex Based Numbers
- Fax Stream Services
- ISDN Onramp Services
- ADSL/SSS Services
Single PSTN phone numbers can be ported at a cost of $35, with an ongoing rental charge of $5.35/month. This process can take between 1 and 2 weeks for porting to be completed.
To avoid incurring additional fees on your number port, once a porting request is submitted it is imperative that you do not make any changes to the numbers that are being ported. If you do this is likely to cause your number to be rejected and will attract additional fees.
Complex Port (Category C)
Complex ports are used when a number typically has one or more of the following, but is not limited to:
- Multiple numbers in a single port e-g 100 number blocks
- Onramp, ISDN Services
- Line/Rotary Hunt
- Fax Stream
- ADSL/SSS Services
Complex Port pricing is as follows:
1 number - $100
2 - 5 numbers - $150
6 - 10 numbers - $200
11 - 100 numbers - $350
100+ numbers - POA
For every port rejection, the port needs to be resubmitted meaning the porting charge will apply again.
Port rejection charges also apply in case of CAT C ports.
1300 / 1800 Numbers
1300 / 1800 phone numbers porting charges are passthrough from Industry Number Management Services Ltd (INMS), with an ongoing rental charge of $15.55/month.
You can view the porting charges at INMS website www.inms.com.au
This process can take between 1 and 3 weeks for porting to be completed.
- You read and understand the Local Number Portability Agreement: click here to view
- Fill and submit a 13-1300-1800 Porting Authority Form. You can download this from here.
- Fill and submit a 13-1300-1800 complex routing attachment form. You can download this from here.
- Fill and submit a 13-1300-1800 service order form. You can download this from here.
- Supply a recent bill showing your account number and address
Enquire About Number Portability
Porting your number to JINGL is simple and easy. We will help you all throughout this process.
Feel free to contact JINGL support on 1300 0 54645 or write us a email at support@jingl.com.au